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Register in PRODA NOW

It’s time to begin your transition to the New Child Care Package!

Please note: ACA NSW's Member Support Officers can not guide our Members through the PRODA process. All members requiring more information need to contact the PRODA Helpdesk on 1800 700 199 (and select Option 1) Monday to Friday 8.00am to 5.00pm (AEST).

From 2 July 2018, Australia will have a New Child Care Package providing more support for families.  To support the Package a new child care IT system, which is currently being built, will provide a simple and easy to use interface for families and child care providers and services.

The Australian Government Department of Education and Training has been making preparations to support all eligible child care providers and their services to be ready for the changes. To help you understand the new system, the department has created this webpage to give you the information you need and will also be sending you regular emails that explain key elements of the new arrangements.

To ensure a smooth transition, key staff in your service must register for a PRODA (Provider Digital Access) account – this will strengthen the integrity of the child care system and allow relevant staff to interact with the new IT system.  The registration process will require personnel to create a unique username and password.  As part of the registration, individuals will be required to provide identity documents such as a passport, driver’s licence or Medicare card to verify their identity in the system.

Some personnel may undertake dual roles, for instance, a Service Contact may be the same person as a Person with Responsibility for the Day-to-Day Operation of the Service. In this situation the person will only need to complete the online registration process once.  To find out more about the new personnel roles that must register, download a copy of the Personnel Fact Sheet.

You and your staff will only need 10 minutes each to register!

The registration should only take 10 minutes per person and can be completed NOW in readiness for the transition this year. Transition Task Card - Registration.

Family Day Care Australia (FDCA) service members will have already received specific communications and additional resources for educators regarding the PRODA registration process for family day care.  If you are a FDCA service member and have not received these communications, please contact Family Day Care Australia on 1800 658 699.

For help registering, contact the PRODA Helpdesk on 1800 700 199 (and select Option 1) Monday to Friday 8.00am to 5.00pm (AEST).

If you have any questions about your transition to the New Child Care Package, you can contact the CCMS Helpdesk on 1300 667 276 (9.00am to 5.30pm Mon-Fri AEST).