Guild Insurance
Guild Early Learning
KKTC

FAQs

RNL-01 What is the required Indoor and Outdoor encumbered square metre? 
RNL-02 What are the requirements for fencing? 
RNL-03 Can I employ an employee working towards a qualification under the age of 18? 
RNL-04  Does an employee under the age of 18 years require a Working With Children's Check (WWCC)? 
RNL-05 What are the requirements regarding a trainee under the age of 18?
RNL-06 Do educators need to be covered when on meal breaks, rest pauses and programming time? 
RNL-07 How many diploma qualified educators need to be rostered on?
RNL-08 Is there a regulation that requires two staff members on opening shift and two staff memebrs on closing shfits?
RNL-09 Does my educational leader need to be an ECT? 
RNL-10 Who can be appointed as a responsible person/ nominated supervisor?
RNL-11 In the case of an emergency, should the attendance records be a hard copy or an electronic copy?
RNL-12 What would the Federal Government consider potentially illegal inducements, offers and/or advertising to families?
RNL-13 Where can I find more information on notification types and timegrames to notify the regulatory authority?
RNL-14 What are the fees that are indexed annually to regulatory authorities? 
RNL-15 Do families still need to cover child care costs while overseas for the service to access CCS benefits?
RNL-16 Who is required to complete approved Child Protection Training?
RNL-17 What do the regulations say about First Aid Kits?
RNL-18 Can individuals under 18 year sold be a volunteer in a child care centre?
RNL-19 Who are the persons with management or control (PMC)?
RNL-20 How do I notify of changes in persons with management or control?
RNL-21

If my National Law Provider application is approved in NSW, is it also approved in other states or territories?

RNL-22

Can we sled cots in multi-storey buildings to meet emergency evacuation requirements under Regulation 97?

RNL-23

Can we use QR codes to meet the requirements of Regulation 75 (information about educational program to be displayed)

RNL-24

Can QR codes be used to meet Regulation 171 (policies and procedures must be readily accessible)?

MCST-01 When can we see the full scope and content of this child safety training? And how will it be different to the annual child protection training?
MCST-02 How long will the training be per day? Will it be more than one hour long?
MCST-03 Will the 5 days be the same 5 days for all services across the nation? Or will it be staggered? And what about different timezones?
MCST-04 With $40 million annually of existing Child Care Subsidy expenditure to pay for closures to complete this mandatory safety training for 200,000 people, is it enough? (eg $40m ÷ 5 days ÷ 200,000 people = $40 per person)
MCST-05 Beyond staff, volunteers and students, who else must attend these trainings?
MCST-06 How will the Federal Government want services to accommodate parents who collect their children late (ie after 5 pm)?
MCST-07 How will the Federal Government expect services to document evidence of training attendance?
MCST-08 How will the Federal Government monitor and measure the effectiveness of the training?
MCST-09 If staff members were on leave or not rostered on that day (including on sick leave), how will that staff be given the training?
MCST-10 Will the training be recorded (to maximise learning after the days/times of training)?
MCST-11 Will these new child safety trainings be embedded into future Certificate III, Diploma and degree qualification training?
MCST-12 If services apply the training, will the NSW Regulatory Authority (to be called the NSW Early Learning Commission) use the broad National Law's section 167 to enforce higher expectations that the training did not articulate?
MCST-13 When doing the training, can services’ personnel use their own personal devices or must they use service-issued devices?

 

MCST-14 When can we see the full scope and content of this child safety training? And how will it be different to the annual child protection training?
MCST-15 How long will the training be per day? Will it be more than one hour long?
MCST-16 Given the training can be two hours long, if services only close one hour early, the service will be required to pay for overtime. Who will pay for that?
MCST-17 Will the publicly mentioned 5 days be the same 5 days for all services across the nation? Or will it be staggered? And what about different timezones?
MCST-18 With $40 million annually of existing Child Care Subsidy expenditure to pay for closures to complete this mandatory safety training for 200,000 people, is it enough? (eg $40m ÷ 5 days ÷ 200,000 people = $40 per person)
MCST-19 Beyond staff, volunteers and students, who else must attend these trainings?
MCST-20 How will the Federal Government want services to accommodate parents who collect their children late (ie after 5 pm)?
MCST-21 How will the Federal Government expect services to document evidence of training attendance?
MCST-22 How will the Federal Government monitor and measure the effectiveness of the training?
MCST-23 If staff members were on leave or not rostered on that day (including on sick leave), how will that staff be given the training?
MCST-24 Will the training be recorded (to maximise learning after the days/times of training)?
MCST-25 Will these new child safety trainings be embedded into future Certificate III, Diploma and degree qualification training?
MCST-26 If services apply the training, will the NSW Regulatory Authority (to be called the NSW Early Learning Commission) use the broad National Law's section 167 to enforce higher expectations that the training did not articulate?
MCST-27 When doing the training, can services’ personnel use their own personal devices or must they use service-issued devices?
MCST-28 For community preschools who do not receive Child Care Subsidies (CCS), how will this training be done and funded?
MCST-29 For parents who ask for a discount or refund given the service is closing early, what government published information for parents can services rely on to give to parents?
MCST-30 How do you register for these new child safety training beginning 1 February 2026
MCST-31 Must my service shutdown for one hour to facilitate this mandatory child safety training?
MCST-32 Will there be records for completing the child safety training?
MCST-33 How will services by notified of upcoming training dates? When must educators/teachers/APs/services complete the training by?
MCST-34 Is the training different to CHCPRT025?
MCST-35 Is there funding provided for overtime for educators completing the training?
MCST-36 How will casual employees and those not rostered be accounted to complete these new mandatory child safety training?
MCST-37 Is this a once-done kind of training? Will there be refreshers or updates?
MCST-38 How will this training be recognised?
MCST-39 If the service does close early to conduct the new child safety training, will CCS be charged to the parents?
MCST-40 What about services that operate for shorter hours? Will services need to pay for overtime for their personnel to complete their training?
MCST-41 Does the service pick the day(s) when the training is to be conducted?
MCST-42 What about staff who are on-leave when the new child safety training is expected to be completed?
MCST-43 For new staff or staff that are returning to work, how will they complete the new child safety training that they have missed?

 

PDB-01 When did the ban on personal devices come into effect?
PDB-02 What is the main feature of personal devices that are now banned?
PDB-03 To whom are this ban apply to at the service? 
PDB-04 Can services' personeel still use their own personal devices to record documents (i.e. not imaged or videos) about children being educated and cared for at their service?
PDB-05 What is the main feature of personal devices that are now banned?
PDB-06 How do you differentiate eyewear (e.g. sunglasses and prescription glasses) from others that are banned personal devices?
PDB-07 Are all smartwatches banned personal devices, even if they do not have cameras?
PDB-08 Does this ban on personal devices apply to others who are not employed by the ECEC service?
PDB-09 Are fitness related bracelets/ watches/etc and/or smart rings also banned as personal devices?
PDB-10 When can a staff member have their personal device?
PDB-11 Where should personal devices be kept and why?
PDB-12 What are the records, forms and documents needed?
PDB-13 Do parents and carers fall under this direction?
PDB-14 Do visitors or contractors fall under this direction?
PDB-15 If an approved provider has multiple services, and if the device was legally owned by one of the services, properly authorised to a particular individual to use it for the purposes of providing education and care to children as part of that (particular) service, does that mean that device cannot be used for another service owned by the same Approved Provider?
PDB-16 What about pictures and videos taken by the services' official photographers/videographers?
PDB-17 Are there any other wearable technologies that services should consider that may be impacted by this ban on personal devices? 
PDB-18 If the device is legally owned by the service and properly issued to a particular relevant person at the service to use it for the purposes of providing education and care to children as part of that (particular) service as well as for personal use, can that device be regarded as a personal device to be banned in accordance with the above mentioned NSW Ministerial Direction?
PDB-19 If a parent has previously been formally recognised as a volunteer at the service (and as such as a relevant person under the above mentioned NSW Ministerial Direction, then does the parent have to formally declare that they are not a volunteer and does not have any volunteer duties/responsibilities so that s/he can have use of her/his own personal devices while involved in activities of the service?
PDB-20 Can educators use personal devices during excursions?
PDB-21 Under what circumstances can relevant persons in the service be authorised to use their own personal devices?