As you may be aware, the MyChild.gov.au website is being replaced by a new "Child Care Finder" website.
The Federal Government has said that all early learning service providers MUST update their details on the new website for the following reasons:
- in order to comply with the Family Assistance Law, which specifies that service providers must keep fee information, vacancies and operating hours up to date in the Child Care Subsidy System. Financial penalties may apply.
- to ensure that your service gets priority placement in the search result rankings on the Child Care Finder.
You will have received an e-mail from the Federal Department of Education and Training (DET) regarding this matter, or if not, you will receive it soon.
The e-mail from the Federal Department of Education & Training (DET) will give you password access to the new Child Care Finder website, which has not yet been launched to the general public. You can enter the suburb of your service to bring up your service details and see if they are correct, before the new website is launched.
If your service provider details need to be updated, DET is encouraging you to update your fee, vacancy, operating hours and contact information in the Child Care Subsidy System (CCSS) which will then flow through to the Child Care Finder. Alternatively you can update your service provider details via your third party software.
Be sure to visit the new website again to check that your changes have appeared.
And please direct all queries to CCS Helpdesk (via 1300 667 276 or CCSHelpdesk@education.gov.au).