The topics to be covered in the 2023 ACA NSW Quickies – Anticipating Spotchecks/Compliance Visits are:
- What are the top 10 breaches/non-compliances that Authorised Officers look for?
- How can Approved Providers appropriately challenge allegations of breaches/non-compliances?
- What type of breaches/non-compliances will attract fines?
- How must staff engage with Authorised Officers during a spotcheck/compliance visit?
- What must staff do (away from the Authorised Officers) during a spotcheck/compliance visit?
- How can approved providers use a spotcheck/compliance visit to reinforce a Meeting or Exceeding rating at their next Assessment and Rating?
