Breaches and Compliances Clinic

For 2022, the Australian Childcare Alliance (ACA) NSW has updated and expanded its Quickies series of short but to the point presentations that help existing and new providers.


The ACA NSW Quickies are only 2 hours or less and held throughout the year in face-to-face, live webinar and video-on-demand formats. They are for Approved Providers, Owners, Directors and Nominated Supervisors with industry-specific information, advice, tips and even “tricks”.


The ACA NSW Quickies – Breaches and Compliances Clinic has been designed as an Open Forum - giving all attendees an opportunity to ask questions, provide specific examples, seek feedback and ideas,  and obtain advice and practical techniques to avoid, challenge and respond to allegations of breaches or non-compliances.  It is a unique opportunity to obtain specific advice for your particular service and circumstances. 


The kinds of questions that will be posed are: 


  • What are the main examples of breaches/non-compliances that Authorised Officers are currently looking at?
  • Could an Authorised Officer issue a breach/non-compliance that is technically false?
  • How do I obtain details of the evidence/proof that is relied upon by the Department in relation to the allegations? 
  • How do I access my own alleged breaches/non-compliance notifications?
  • Is "guided compliance" a way for the Authorised Officers to not record a breach/non-compliance?
  • How do you go about challenging a breach/non-compliance notification?


This clinic session is designed for Approved Providers and staff to ask questions and raise any issues, based on their experience of breaches/non-compliances. This clinic aims to equip you to know how to respond to a breach/non-compliance and to avoid them in the future. 


Alignment with National Quality Standards:


  • 1.1 – Program
  • 2.2 – Safety
  • 3.1 – Design
  • 3.2 – Use
  • 4.1 – Staffing
  • 7.1 – Governance
  • 7.2 – Leadership


The 2022 sessions are as follows:

  • Wednesday, 27 April 2022, from 10.00am - 12.00pm in Parramatta (Sydney, NSW) & via live webinar (COMPLETED)
  • Wednesday, 22 June 2022, from 10.00am - 12.00pm in Parramatta (Sydney, NSW) & via live webinar (COMPLETED)
  • Wednesday, 31 August 2022, from 10.00am - 12.00pm in Parramatta (Sydney, NSW) & via live webinar (Completed- Webinar available HERE)

Ticket Prices (not including EventBrite fees):

  • ACA NSW Members: $50 inc GST per person
  • Non-Members: $85 inc GST per person (or $75 inc GST per person for early birds up to 8 weeks prior)

Your Presenters:

Dr Brenda Abbey is a well-known early childhood education and care professional, and an Approved Provider with four services rated Meeting and Exceeding. In over 35 years of experience in the sector, she has operated as a Regulatory Authority Officer and consulted in the development of more than 70 centres. Her assistance is widely sought in all matters to do with compliance, and in optimising and improving the operations and business performance of childcare services. Brenda’s qualifications include Doctor of Philosophy (Education), Master of Education (Educational Administration), Bachelor of Education (Early Childhood), Diploma of Teaching (Early Childhood), and Certificate IV in Training and Assessment. She is also a highly experienced teacher, centre director, author and presenter.


Chiang Lim is the CEO of the Australian Childcare Alliance NSW. He brings over 20 years of professional industry advocacy, organisational and business administrator, political agitator, entrepreneur and solutions seeking. His experiences include not-for-profit industry associations, information technology, telecommunications, defence, national and international standards development, human rights, fast-moving consumer goods (FMCG), local governments, and early childhood education and care.

Other Benefits:

  • Live and interactive for all participants (face-to-face and on-line)
  • Certificate of Participation sent post-session (with references to relevant Quality Areas)
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