- Home
- Latest News
- About Us
- Membership
- Events
- Services
- Suppliers
For the benefit of members of the Australian Childcare Alliance (ACA) NSW, the following are answers to members' frequently asked questions.
Members will need to use their username and password in order to gain access.

| IR-01 | How are the levels of progressions calculated? | ||||||||||
|
For employees who fall under the Children’s Services Award (see Children Services Award's Clause 14.2 Progression for children’s services employees):
For employees who fall under the Educational Services (Teachers) Award (see Educational Services (Teachers) Award 2010: Clause 13.2 Recognition of previous service):
|
|||||||||||
| IR-02 | What are the employer’s rights if an employee resigns with no minimum notice period? | ||||||||||
|
If an employee who is at least 18 years old does not give the period of notice required under the Children Services Award's Clause 11.1's paragraph (b), then the employer may deduct from wages due to the employee under this award an amount that is no more than one week’s wages for the employee. If the employee is under the age of 18 and provided no minimum notice period, the employer is not entitled to hold one week’s wages from the employee. If an employee who falls under the Educational Services (Teachers) Award 2010 does not give the period of notice required, then the employer under Clause 11.3(b) may deduct from wages due to the employee under this award an amount that is no more than two weeks’ wages for the employee. |
|||||||||||
| IR-03 | How much notice does an employee need to provide which resigning? | ||||||||||
|
An employee under the Children Services Award's Clause 11.1 Notice of termination by an employee has to give the following minimum notice period when resigning:
Employees who fall under the Educational Services (Teachers) Award 2010 must provide 4 weeks’ notice when terminating their employment. This should also be outlined in their employment agreement contracts. |
|||||||||||
| IR-04 | What does a five year trained teacher mean? | ||||||||||
|
A five year trained teacher means a teacher who has completed a degree in education or early childhood education that requires four years of full-time study at an Australian university and in addition has completed a postgraduate degree at an Australian university requiring at least one year of full-time study, or the equivalent, as determined by the National Office of Overseas Skills Recognition, or the relevant State or Territory teacher registration authority, or in the case of early childhood teachers the relevant licensing and accreditation authority. (See Educational Services (Teachers) Award 2010's Clause 3. Definitions and interpretation.) |
|||||||||||
| IR-05 | How do I know which category I pay my Early Childhood Teacher who is appointed as the services’ director? | ||||||||||
|
An Early Childhood Teacher (ECT) employee who is appointed as a Director will be paid an annual allowance in accordance withEducational Services (Teachers) Award 2010's Clause 15.1 Director’s allowance, based on a percentage of the standard rate and calculated on the basis of the number of places in the centre for which they are responsible where:
|
|||||||||||
| IR-06 | How much time is required to be given to employees for non-contact (programming) time? | ||||||||||
|
Employees responsible for programming and planning for a group of children will be entitled to a minimum of two hours per week, during which the employee is not required to teach or supervise children or perform other duties directed by the employer, for the purpose of planning, preparing, researching and programming activities. Please refer to the relevant award, that is Children Services Award's Clause 21.5 Non-contact time or Educational Services (Teachers) Award 2010's Clause B.3.2 Non-contact time. |
|||||||||||
| IR-07 | Am I meant to pay employees for staff meetings? | ||||||||||
|
According to the Fair Work Ombudsman, employees have to be paid the right pay rate for all time worked, including time spent:
Unless staff meetings are not mandatory for employee’s and can elect to attend or not on their own decision. |
|||||||||||
| IR-08 | I am employing an employee to cover parental leave which type of employment agreement contract do I issue? | ||||||||||
|
There are two types of Employment Agreement Contracts employers issue to employees covering parental leave. The two different contracts are Not True Fixed Term contracts and True Fixed Term contracts.
PLEASE NOTE: It is a business decision in what type of employment contract (Not True Fixed Term or True Fixed Term) you choose to issue to the employee covering parental leave. However, if you believe the employee on parental leave may return back to work earlier than 12 months it will be best to issue the Not True Fixed Term Contract. Regarding the letter of offer (Not True Fixed Term) to the candidate who will be replacing the employee during the parental leave period, you need to issue and state the following points below. This letter should be worded and explained very clearly of the occurrence in the next 12 months.
|
|||||||||||
| IR-09 | What is Personal / Carers leave? And what are the minimum entitlements? | ||||||||||
|
The term ‘personal/carer’s leave’ effectively covers both sick leave and carer’s leave. Employees get:
An employee’s entitlement to paid personal/carer’s leave accrues progressively during a year of service and accumulates from year to year. Personal/carer’s leave continues to accrue when an employee takes a period of paid personal/carer’s leave or paid annual leave. Personal carer’s leave and compassionate leave will not accrue on unpaid leave unless it is community service leave or it is provided for in an award or agreement. An employee may take paid personal/carer’s leave:
Further information is also available via the Fair Work Ombudsman, including unpaid COVID-19 pandemic related leave and annual leave flexibility in Awards since 8 April 2020. |
|||||||||||
| IR-10 | Are Personal / Carers leave accrual rolled over to following year? | ||||||||||
|
An employee’s entitlement to paid personal/carer’s leave accrues progressively during a year of service and accumulates from year to year. Further information of interest may be available via the Fair Work Ombudsman website. |
|||||||||||
| IR-11 | When employees entitled to a meal are break & rest pause? | ||||||||||
|
Employees who are employed under the Children’s Service Award 2010 are entitled a meal break & rest pause:
Employees who are employed under the Educational Services (Teachers) Award 2010 are entitled to a meal break: An employee will be entitled to an unpaid meal break of 30 consecutive minutes no later than five hours after commencing work. This clause does not apply to teachers who are covered by the provisions of Schedule B—Hours of Work and Related Matters—Teachers employed in early childhood services operating for at least 48 weeks per year. Note: Where an employee is required to remain on the employer’s premises, the employee will be entitled to a paid meal break of not less than 20 minutes or more than 30 minutes. This paid meal break is to be counted as time worked. |
|||||||||||
| IR-12 | What are the minimum hours a casual can be rostered for? | ||||||||||
| Under the Children's Services Award's Clause 10.5 Casual employment, a casual employee can be rostered on for a minimum of two hours pay for each engagement. | |||||||||||
| IR-13 | Can an employee who holds an approved Diploma qualification be employed and paid as one who holds a Certificate III? | ||||||||||
|
No, employees are paid according to the highest qualification that they hold. In accordance with Children's Services Award: Clause B.1.4 Level 3 (b) Progression, an employee at this level is entitled to progression to Level 3.3. An employee at this level who has completed an Australian Qualifications Framework (AQF) Diploma in Children’s Services or equivalent, and who demonstrates the application of skills and knowledge acquired beyond the competencies required for AQF Certificate III in the ongoing performance of their work, must be paid no less than the rate prescribed for Level 3.4. Such an employee would also include an ‘E’Worker as previously classified under the Child Care (Long Day Care) WA Award 2005 as a Children's Services Employee (CSE) Level 3. |
|||||||||||
| COVID-19 | |||||||||||
| IR-14 | If my service starts to slow down and I have low attendances, can I make staff take annual leave? | ||||||||||
|
You cannot direct employees to take annual leave unless it is “excessive leave”. An employee is considered to have an excessive leave balance if: Direction for an employee to take annual leave must be in writing and: |
|||||||||||
| IR-15 | Can I reduce the hours my casual staff are working as my service slows down? | ||||||||||
|
Yes. This operates just like any other situation where the need for casual staff decreases. It’s best practice to keep casual employees informed and notify them of what options they might have and when work might pick up again. |
|||||||||||
| IR-16 | To keep staff employed, should I ask my employees to consider other arrangements such as reduced hours, as an alternative to redundancy? | ||||||||||
|
Yes, you may ask your employees to consider other arrangements, which will be subject to their agreement. This may involve moving a full-time employee to part time or a part-time employee to lesser hours. The best approach is to meet with the employee(s) and explain the situation, including that you are looking for alternatives to ensure the viability of the business going forward. An agreement could be for a set period, open ended or contingent on the cessation of the current COVID-19 pandemic. This would require a formal variation (re-contracting) to their employment contracts, meaning a formal written agreement to move them from full-time to part-time employment. It might also have a reversion provision triggering when it moves back to full-time. However, you SHOULD NOT introduce the prospect of redundancies as a potential ramification should an agreement not be reached. This could amount to unlawful adverse action and expose you to legal liability. |
|||||||||||
| IR-17 | If necessary, do the normal rules on redundancy/stand downs still apply during the COVID-19 pandemic? | ||||||||||
|
If you decide that redundancies are required, it is important to remember there are three requirements for a genuine redundancy to best avoid an unfair dismissal claim: 1. The employee must not be able to be usefully employed Usefully employed: Some exploration is required to ensure that there is no work that an employee can do that is within their skill and competence. Useful work does not have to be the work the employee usually performs but must be within their competence to perform and must be genuinely productive work. That is, the work must provide a 'net benefit' to the employer. Stoppage of work: To constitute a stoppage of work, a business cannot merely slow down its operations or reduce certain staffing levels. Instead, there needs to be either: The stoppage must have been caused by reasons that the employer cannot reasonably be held responsible for: However, to attract the benefit of The Fair Work Act section 524(1) (c) the employer, in effect, must have little or no alternative in the circumstances to cease work. Where the Government has 'shut' an industry or part of an industry and you are in this industry then that will most likely trigger a 'stoppage' outside of your control. If the requirements above are met then you are not required to make payments to the employee for the relevant period. Please do not make a stand down decision lightly. It would be customary to explore all available options before enacting a stand down without pay such as the taking of accrued annual or long service leave. |
|||||||||||
| IR-18 | I have a staff member who has been in contact with someone who has been tested positive to COVID-19. Do I send them home and if so, do I have to pay them? | ||||||||||
|
The employee should be directed to remain at home and self-isolate. However, if they can get tested and cleared by a medical practitioner as COVID-19 free and fit for work, they may return to the workplace. They may not qualify for testing which will mean they should remain away from the workplace for a period of at least 14 days. In this case the employee will be eligible for Unpaid pandemic leave, employee can access up to 2 weeks’ unpaid leave (or more by agreement with their employer) if they're prevented from working. Or Annual leave at half pay can be taken under a mutual agreement between the employee and employer. This needs to be in writing and kept on record. Unpaid pandemic leave and annual leave changes, under Schedule X of the Children's Services Award 2010, does not apply to Early Childhood Teachers who fall under the Educational Services (Teachers) Award 2020. |
|||||||||||
| IR-19 | Can I require my employees to be vaccinated against COVID-19 in order to work? | ||||||||||
|
The starting point for answering this question is to assess an employee’s contract of employment. For new employees or new contracts, employers could require vaccination as a pre-condition of employment, thereby mandating vaccination. This will then serve to lawfully compel vaccination in order for employees to work. There may be some limited instances where employees can legitimately refuse to be vaccinated pursuant to anti-discrimination laws (discussed further below), however, broadly speaking, once the obligation to become vaccinated is expressly recorded in a contract, this obliges the employee to become vaccinated. |
|||||||||||
| IR-20 | What if my contract of employment is silent on this matter? | ||||||||||
|
Absent a Public Health Order or express contractual right obliging employees to become vaccinated, vaccination can be made a pre-condition of working where the requirement to be vaccinated against COVID-19 amounts to a “lawful and reasonable direction”. Employers have the right to issue “lawful and reasonable” directions to their employees, and employees are under an obligation to comply with such directions. What is considered lawful and reasonable will typically require an examination of the relevant factual circumstances. It will be very context specific. What may be considered a lawful and reasonable direction in one case may not necessarily be considered a lawful and reasonable direction in another set of circumstances. A recent Fair Work Commission (Commission) decision addressed the introduction of mandatory flu vaccinations by Goodstart Early Learning (Goodstart). Goodstart was involved in the provision of childcare services. In determining whether a mandatory influenza vaccination policy (which contained an exemption for mandatory vaccination on medical grounds) was reasonable, the Commission considered a range of relevant factual matters including:
In finding that Goodstart’s requirement for mandatory vaccination was reasonable, the Commission stated as follows: Goodstart operates within a highly regulated environment, which creates statutory obligations beyond that of a normal employer; safety and quality care are of paramount importance and this is the environment in which Goodstart’s policy must be scrutinised. The childcare industry faces unique organisational challenges which make other controls less effective, or impracticable. I am satisfied that it is reasonable for a childcare provider to mandate flu vaccination for those staff who deal with children on such a regular basis, and in such close proximity. While the policy requires mandatory vaccination, it does allow for medical exemptions and Goodstart covered the expenses associated with the policy and provided extended timeframes for Ms Barber to gain compliance. I am satisfied that ‘a reasonable employer, in the position of actual employer and acting reasonably, could have adopted the policy.’ [346] Having regard to the above and existing case law on lawful and reasonable directions, the types of factors that will determine whether an obligation to become vaccinated is lawful and reasonable include:
Naturally, there is no one-size-fits-all answer to whether a business can mandate vaccination and we urge employers to seek advice on their specific circumstances. Having said that, as a general proposition: • employers with high levels of interaction with the public in close proximity (eg. hospitality venues, some health care providers and passenger transport services) • employers servicing vulnerable persons (eg. aged care, disability care and child care - where the children cannot themselves be vaccinated) and • employers with limited ability to implement other risk minimisation controls, are more likely than not to be able to introduce mandatory vaccinations. |
|||||||||||
| IR-21 | What is the recommended approach if requiring vaccination? | ||||||||||
|
For employers considering making vaccinations mandatory, we recommend employers immediately do the following with respect to the existing cohort of employees:
Employers should also be aware there is a risk that allegations of discrimination may arise if an employee is terminated for failing to be vaccinated, when their reasons for not being vaccinated stem from protected attributes, including a serious medical condition (disability) or religious reasons. This is addressed separately below. |
|||||||||||
| IR-22 | Do some employees have the ability to refuse vaccination? | ||||||||||
|
Under Australia’s discrimination laws, it is unlawful to treat a person less favourably on the basis of protected attributes, including gender, race, disability or age. Mandating vaccinations will not result in “direct discrimination” as an employee’s decision to refuse vaccination is not an attribute protected by any Australian discrimination laws. However, “indirect discrimination” is also prohibited by discrimination laws. This is where there is a rule or policy that is the same for everyone but has an unfair effect on a group of people who share a particular protected attribute Whether indirect discrimination will be unlawful in the context of mandatory vaccinations will depend on:
Whether a court considers it ‘reasonable’ for an employer to mandate COVID-19 vaccinations is likely to be highly fact dependent, considering the workplace and the employee’s individual circumstances as discussed above. One way to ensure that a mandatory vaccine policy does not indirectly discriminate against any employees is to develop a policy that has appropriate exceptions in respect of at least:
Health or Medical exemptions Where an employee seeks to refuse to be vaccinated on medical grounds, the employee should provide appropriate medical evidence for this. Where an employee does establish that they have a medical exemption, employers should consider whether:
‘Inherent requirements’ defence In the limited circumstances where an employer can demonstrate that being vaccinated against COVID-19 constitutes an inherent requirement of the role (for example where the employee works in hotel quarantine or in aged care) and that accommodating an unvaccinated employee’s medical or other attributes will cause ‘unjustifiable hardship’ to the employer in these circumstances, then the employer may also have a defence against a general protections claim, unlawful discrimination claim or unfair dismissal claim if the employment is ceased on the basis that the employee is unvaccinated. However, employers should seek specific advice on their circumstances before dismissing an employee on these grounds. In most cases, we anticipate employers accommodating the few employees who can genuinely refuse vaccination based on protected attributes such as medical grounds or religious belief should be sufficient to otherwise have a policy applied. |
|||||||||||
| IR-23 | How can I lawfully collect information about employee vaccination status? | ||||||||||
|
The response to this question will depend on whether or not the Privacy Act 1988 (Cth) applies to the business. The Privacy Act applies to businesses with an annual turnover of more than $3 million, as well as to certain other types of businesses regardless of turnover (such as public sector agencies). Where the Privacy Act applies, vaccination records are a type of medical record and constitute ‘sensitive information’ so are afforded a higher degree of protection under the Privacy Act, and there are stringent requirements relating to the collection and use of such information. If a business is not governed by the Privacy Act (for example, you are a small business with an annual turnover of less than $3 million), there are less stringent requirements. It is important that businesses determine whether or not the Privacy Act applies to them, as it will dictate the legal position applying to them. |
|||||||||||
| IR-24 | Can an employer ask employees to disclose their vaccination status? | ||||||||||
|
There is no legal prohibition on an employer asking an employee to voluntarily disclose their vaccination status. Where the Privacy Act applies, an employer will not contravene the Privacy Act provided that:
For example, there is no issue if you simply wish to know their status but not keep a record of it. There would also be no issue if you requested to ‘sight’ evidence of an employee’s vaccination status (for example, as a condition of them entering premises under a Public Health Order). However, the position is different if you plan on recording the information (eg. recording it in a list or database) or retaining documentary evidence of the person’s vaccination status (eg. a photocopy of their vaccination record). If you are not regulated by the Privacy Act,you will be able to collect records relating to an employee’s vaccination status where they provide it voluntarily. |
|||||||||||
| IR-25 | What if I am covered by the Privacy Act and want to keep a record of an employee’s vaccination status? | ||||||||||
|
If you are regulated by the Privacy Act 1988 (Cth), where a record of an employee’s vaccination status is to be kept you must ensure that you comply with the Australian Privacy Principles (the APPs). Under APP 3, there are two scenarios where you will be permitted to collect vaccination records: Scenario 1: Where the collection of the information is ‘required or authorised’ by or under an Australian law or a court/tribunal order. This scenario will apply where public health orders or another type of Commonwealth or State/ Territory law authorises or requires employers to collect such records. In order for a law to authorise an employer to collect the record, the law must provide express permission to do this. At this stage, the Public Health Order in NSW specifically permits employers in the construction sector to collect records about an employee’s vaccination status where that employee lives in one of the affected LGAs in Sydney (often referred to as areas of concern). The Orders relating to the aged care sector will likely also include a similar authorisation. Scenario 2: Employers are permitted to collect employee vaccination records where the individual employee consents to the collection of the information and the information is ‘reasonably necessary’ for one or more of the organisation’s functions or activities. Consent must be freely given and constitute valid consent. This means that employers cannot pressure or intimidate employees to provide information about their vaccination status. In order to obtain genuine consent, employers should provide employees with adequate information about why it is requesting the information and what it will be used for (including whether the information will be disclosed to any third parties). Employers should advise employees of the following:
Employers should provide employees with this information before they collect data about vaccination status or, if this is not practicable, as soon as practicable after collection occurs. Even where employees are happy to give you their vaccination records, you may still contravene the Privacy Act if you collect such information and store it in any record. In order for the collection to be lawful, you will need to demonstrate that the collection of the information is reasonably necessary. Therefore, the purpose for requesting the information is relevant. If you are wanting to obtain the information on a ‘just in case’ basis, it is unlikely you will be able to demonstrate that the collection is reasonably necessary. Employers may be able to argue that it is reasonably necessary to collect these records to implement appropriate control measures and comply with their WHS obligations (for example, to implement greater control measures in respect of unvaccinated employees). However, whether such an argument would succeed will likely depend on the health and safety risks in the relevant business/industry. Another reason might be to comply with customer requirements (for example, where a customer requires a business to only send vaccinated employees to them eg. a trade based employee performing work on a client site). |
|||||||||||
| IR-26 | Can an employer compel employees to disclose their COVID-19 vaccination status, or provide proof of their vaccination status? | ||||||||||
|
If your business is regulated by the Privacy Act and you intend to collect or retain a record of the information disclosed to you, at this stage the answer for most businesses is no. Employers are only able to require/compel an employee to provide information about their vaccination status (against their wishes) if the collection of this information is required or authorised by an Australian law. As stated above, the Public Health Order in NSW specifically permits employers in the construction sector to collect records about an employee’s vaccination status where that employee lives in one of the affected LGAs in Sydney. The orders relating to the aged care sector will likely also include a similar authorisation. The Public Health Orders are constantly changing and the position is likely to continue to change in the future. If you do not intend to collect and record the information, you will be able to require employees to disclose their COVID-19 vaccination status or provide proof of their vaccination status if the direction is lawful and reasonable, without Privacy Act issues arising. Of course, where vaccination has been mandated by the employer in order for an employee to work, the employee’s refusal to provide evidence of vaccination may have consequences for the employee’s ongoing employment and the employer should obtain advice about the relevant circumstances to ascertain whether a basis exists to cease the employment |
|||||||||||
| IR-27 | What happens to an employee who cannot work because they are unvaccinated and are prohibited from working by Public Health Orders? | ||||||||||
|
Firstly, it is important to review the Public Health Orders regularly as they are changing by the week and sometimes by the day. The Public Health Orders now prohibit certain employees entering or remaining at some work sites unless they have some vaccination status and they also prohibit the occupiers of these work sites from allowing such employees from entering or remaining on such work sites. If an employee is required to be vaccinated by a Public Health Order, but is not vaccinated, two courses of action arise:
Many contracts of employment contain a warranty or condition which requires employees to comply with all legal requirements necessary to perform their role. This is a requirement which employees would be unable to satisfy if they do not comply with relevant health orders. If contracts are silent as to this matter, it is possible that such obligations can also be implied (for instance, there are cases that provide that employees must be ready, willing and able to perform work as directed). Where an employee has failed to meet Public Health Order requirements on vaccination, they may be unable to perform some elements of their role, which may disentitle them to payment. However, the terms of each employee’s employment contract will vary as will the types of scenarios that arise in this second scenario. Employers should seek individual advice about their circumstances before withholding pay. |
|||||||||||
| IR-28 | Can Long Service Leave be cashed out instead of taking leave? | ||||||||||
| No, Long Service Leave cannot be cashed out and entitlement must be taken as leave. Long Service Leave can only be paid out on termination of employment. | |||||||||||
| IR-29 | What are the Overtime and Penalty rates? | ||||||||||
|
Included in the Children Services Award Clause 23 - Overtime and Penalty Rates
Full-time and Part-time employees will be paid at an overtime rate of: 150% of the hourly rate (plus any all-purpose allowance payable) for the first 2 hours and 200% of the hourly rate (plus any all-purpose allowance payable) after 2 hours
Casual employees will be paid overtime at the rate of 175% of the hourly rate (plus any all-purpose allowance payable) for the first 2 hours and 225% of the hourly rate (plus any all-purpose allowance payable) after 2 hours. Where an employee is required to remain at work after their normal finishing time due to an emergency situation, they will be paid at the ordinary rate for the employee's classification provided the emergency overtime does not exceed one hour per week. An emergency situation may include a natural disaster affecting a parent, another employee or the centre/service, the death of a child or parent, or a child requiring urgent hospitalisation or medical attention. |
|||||||||||
| IR-30 | What are the requirements for Time off instead of payment for overtime | ||||||||||
|
|||||||||||
| IR-31 | How do I cancel a Trainee's contract? | ||||||||||
|
An employer or employee may decide to cancel a training contract, whatever the reason, there are processes you must follow to cancel.
|
PUBLISHED: 17 JUNE 2019
UPDATED: 26 MARCH 2023
Mikids Northern Beaches is a new family owned and run centre that provides a safe and nurturing environment where children are the heart of the centre. Our educators celebrate that children’s families are their first teachers and each child has a unique learning style.
At mikids we value each child and aim to support them and their families in laying the foundations for their future. In doing so we work in partnership with specialised teachers, therapists and other community members to provide all children no matter what their needs with the opportunity to thrive. Our Inclusion Support Educator is on hand to support our families and children who require additional support and advocates for them in the wider community when needed.
Howard Gardner’s theory of multiple intelligences underpins our tailored programs. As such, we embrace the different learning styles of each child providing them with learning opportunities via music, bodily kinesthetics, mathematics, visual, verbal, nature and grouping experiences. Our learning environments are open plan enabling children the freedom to move to areas of interest and areas that suit their learning styles. Our specialised art teacher further enhances our program by providing children with creative opportunities that both inspire learning and support it.
We acknowledge the importance of the early years in a child’s life and aim to provide children with every opportunity, intervention and support to succeed whilst at our centre and beyond it.
At Star Club, we offer before, after and vacation care to the children of St Mary St Joseph Primary School since 2014. We aim to create a safe, welcoming space for the children where they can feel a sense of belonging. Creative play, sport and relaxation are the focus of our program. There is also an ASPECT school on the same school grounds, which gives us the privilege of caring for children living with autism.
Our Exceeding rating was earnt with a lot of hard work and dedication from the team and support of our families, children and school community. A special mention goes out to the Nominated Supervisor Gemma Rodriguez Gonzalez who shone in her role. Gemma successfully worked with the team to embedding exceeding practices well before assessment and ratings. Gemma holds high expectations for quality and is task driven – inspiring others around her. A special mention also goes out to all the wonderful Educators who have been instrumental in achieving great outcomes for the children.
We believe there were some stand out elements that helped us achieve Exceeding and these include:
Achieving an ‘exceeding’ rating at an OSHC service is a great achievement, we are super proud of the amazing team, wonderful families and school community that we support.
One of three (3) TG's Wauchope campuses, our fabulous High Street campus receiving an overall rating of ‘Exceeding’ in 2019. We are excited to share a snippet of our beautiful culture and learning environments and include a sample of the fun, laughter and memories we have here!
Our team of Educators and Management are enthusiastic towards creating a strong and respectful culture based on our 3 foundation stones:
-Building relationships: Developing and maintaining trusting relationships with all children, families and members of our beautiful community in which reflect love, trust, respect, compassion and fun.
-Understanding our gifts: Through developing these positive relationships with children, families and the community, TG’s promotes the understanding of our gifts, building a culture of diversity and inclusion.
-Encouraging Collective Thinking: Our team of educators have strong commitments to developing respectful relationships within their teams, children, families, community and incorporating their knowledge into our curriculums and experiences.
TG’s Child Care educators advocate for everyone to reach their fullest potential in a dignified and respectful way.
Our educators model excellence through team play- paddling in the canoe together.
During our Assessment and Rating process, our team embraced the opportunity to grow and shine, every situation is a ‘gift’, an opportunity to be curious and to ask questions!
Our centre’s geographical context reflects one of a ‘tight-knit community’ with secure and respectful relationships between our service and community members.
Many of our educators have lived within the Wauchope and surrounding districts for serval years with trusting and loyal relationships with members of the community. Educators and community members have great understandings towards each other’s expectations and attitudes and build on the strength of each other’s knowledge to support the learning outcomes for children.
A workplace that is mentally healthy is just as important as a physically safe work environment. Workplace stress can occur when someone feels that the demands of their role is greater than their ability to do the work. Excessive or long-term stress can increase the risk of developing mental health conditions such as anxiety and/or depression.

A TNS research project conducted for Beyond Blue, “State of Mental Health in the Workplace in Australia” highlights that 91% believe mental health in the workplace is important (88% believe physical safety is important), but, only 52% of employees believe their workplace is mentally healthy compared to 76% for physical safety.
A healthy workplace promotes mental health and wellbeing and can enhance the performance of all employees and the success of the business. Some key areas of focus to create a mentally healthy workplace may include:
Outside of our workplace, we can all take charge of our own wellbeing. Sunshine is therapeutic! Exercise is great – it doesn’t have to be strenuous, anything that raises heart rate, is a great way to give your brain a boost. Good nutrition and good sleep are also beneficial for mental health.
Contact AFS Group today via email training@afsgroup.net.au or call 1300 660 164 to discuss our Mental Health Awareness training.
Stay safe and well from all the team at AFS Group